As a Managed Services Engineer, you will be handling complex technical and security issues from the Service Desk and interacting directly with customers to resolve their IT problems. Your deep understanding of security practices, technical concepts, and a sense of urgency, make you a critical asset in a fast-paced, dynamic environment. This position requires advanced technical skills, excellent communication, and a proactive approach to problem-solving. You will also guide and mentor junior team members, ensuring high standards of service and operational excellence.

‍

We're seeking Managed Services Engineers across levels 1 to 3 to join our Service Desk team. You'll be responsible for addressing technical queries, solving problems, and enhancing our customers' IT environments. From entry-level troubleshooting to complex issue resolution, your role will be pivotal in delivering exceptional service and support.  A love for customer service and high-quality standards are core competencies of the position.

As an Operations Associate, you will play a key role in supporting Uprise Partners' operations by managing procurement, logistics, inventory, and vendor relationships. You will be responsible for ensuring the smooth flow of goods and services, both internally and externally, and will work closely with the operations and delivery team leaders to continuously improve operational processes. Your success will be measured by your ability to effectively coordinate these activities, support sales and project teams, and maintain high levels of accuracy and timeliness in your work.

As a Solutions Engineer on our Professional Services Team, you thrive on playing a pivotal role in the successful implementation and management of IT projects, with a strong focus on servers and a secondary emphasis on networking. Your passion lies in delivering top-notch solutions that not only meet but exceed our customers' expectations. Joining our dynamic Professional Services Team, you bring technical expertise, a collaborative spirit, and a commitment to excellence, making you an essential contributor to our mission of providing tailored and innovative IT solutions to our valued customers.

As a Technical Support Specialist for Infrastructure, you'll play a crucial role in our IT support team, providing essential support and maintenance for our infrastructure systems. This position offers a unique opportunity to deepen your technical skills while working in a collaborative environment.

As a Technical Support Specialist, you will be at the forefront of our service desk, assisting Uprise customers with their day-to-day technical challenges. This role offers the flexibility to work remotely or in-office, tailored to align with our team and customer requirements. This position offers a unique opportunity to deepen your technical skills while working in a collaborative environment.