Going into 2021, I reflected on all that we learned and accomplished in 2020. Clarity and focus paid off. What would be the theme for this year?
Today, the question isn’t will your company be disrupted, but how often—and how quickly you’ll bounce back. In this blog we cover six real-world examples, from Vermont floods to Florida hurricanes, that show how an “immune-system” approach to culture, people, process, tech hygiene, and outside expertise keeps business humming when the unexpected hits.